The Genealogy Database, SA operates the online service, GenDatabase.com. It is our top priority to respect your privacy regarding any information we may collect while operating our services online. This policy outlines detailed information on our data collecting, protection and management practices.
In delivering an effective service to our visitors, we collect two different forms of data. Both non-personal identifiable information, as well as personal identifiable information. Both sets of data are required by GenDatabase.com in identifying the needs of our clients, better our services and identifying the clients making use of our services, as required by law.
Non-Personal Identifiable Information
With non-personal identifiable information, we typically collect visitor information that does not reveal the identity of the visitor in any manner. This information include the type of device a visitor use to connect to GenDatabase.com, the browser a user use as well as the IP Address of the visitor. We use this information to identify the manner in which users are using our website. This enable us to continuously make changes to our website to offer our visitors a better usage experience. This information is also used internally to identify growth or decline of usage of our online services. In capturing this information, we may make use of both our own custom developed software as well as that of third-parties.
Personal Identifiable Information
With personal identifiable information, we typically collect visitor information that has the potential to reveal the true identity of the visitor. This information include full names, surname, IP Address, contact phone numbers and e-mail address. This information is required when a user makes use of our online contact form, as well as signing up as a member of GenDatabase.com. The purpose of this information is to assist us in identifying the client contacting us or making use of our member-only information. This information will only be used internally for the purposes of communicating with clients and identifying specific usage of member-only services.
All information submitted to GenDatabase.com will be used for internal purposes only. Information can only be accessed authorized staff members responsible for certain duties within the organization. Your information will not be sold or provided to third parties. When no longer needed, your information will be deleted from our system. Information regarding usage of our member-only services will be stored indefinitely.
Please note that all information may be handed to authorities, upon request and presentation of a valid court order or subpoena. This is a requirement by law both in South Africa and broad.
In the event GenDatabase.com should go out of business, or enters bankruptcy, user information forms part of the legal assets that may be transferred to a third party or new ownership. Users agree to the transfer of information in these events to a third-party, who will also be bound to the terms and conditions set forth in this document.